Privacy Policy

1. Introduction

EGEN Event Sdn Bhd ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website eventjb.com or engage our event management services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact details (email address, phone number)
• Company name and position (for corporate clients)
• Event details and preferences
• Payment information (processed securely through third-party payment processors)
• Communication history with our team

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our event management services
• Respond to your inquiries and communicate with you
• Process bookings and manage event logistics
• Send marketing communications (with your consent)
• Analyze website usage and improve user experience
• Comply with legal obligations and prevent fraud

4. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Vendors who assist with event services (venues, caterers, entertainment, etc.)
• Business Partners: Third-party suppliers necessary for event execution
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the right to:

• Access your personal data we hold
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent for data processing
• Object to direct marketing communications
• Lodge a complaint with the relevant authority

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and for marketing purposes. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries outside Malaysia. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

11. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Malaysia. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the Malaysian courts.